Let’s Take a Ride: 5 Largest U.S. Public Transit Systems

New York City

The Metropolitan Transportation Authority (MTA) is North America’s largest transportation system and includes subways, buses, and railroads.

History:

Fun Facts:

Ridership:

Revenue:

Positive Outcomes:

Key Metrics:

Customer Complaints:

Current and Upcoming Improvements:

Chicago

Chicago Transit Authority (CTA) is a regional transit system that serves 35 suburbs, six counties, and the city of Chicago, operating urban bus and train systems. Other components include:

History:

Fun Facts:

Ridership:

Revenue:

Positive Outcomes:

Key Metrics:

Customer Complaints:

Current and Upcoming Improvements:

Boston

The Massachusetts Bay Transit (MBTA) operates most bus, subway, commuter rail, and ferry routes in the Boston area.

History:

Fun Facts:

Ridership:

Revenue:

Positive Outcomes:

Key Metrics:

Customer Complaints:

Current and Upcoming Improvements:

The MBTA is planning the construction of new bus facilities. Projects are underway to address noise mitigation and accessibility and to extend the Green Line. Other projects range from bridge reconstruction to line improvement and platform rehabilitation.

Washington, D.C.

History:

Fun Facts:

Ridership:

Revenue:

Positive Outcomes:

Key Metrics:

Customer Complaints:

Current and Upcoming Improvements:

San Francisco

Bay Area Rapid Transit (BART) operates train services in San Francisco and outlying areas in the East Bay.

History:

Fun Facts:

Ridership:

Revenue:

Positive Outcomes:

Key Metrics:

Customer Complaints:

Current and Upcoming Improvements:

Sources

http://www.bart.gov/about/history

http://articles.chicagotribune.com/2009-05-20/news/0905200139_1_bus-drivers-complaints-transit-agency

http://www.mbta.com/about_the_mbta/environment/default.asp?id-2504

http://www.mbta.com/fares_and_passes/subway/

http://www.mbta.com/about_the_mbta/t_projects/

http://www.transitchicago.com/

http://www.nycsubway.org/wiki/Main_Page


UNC School of Government

Phone Number: 855-862-4672

Email Address: OnlineMPA@unc.edu

Legal

© The University of North Carolina at Chapel Hill